Neighborhood Chat Privacy Policy
Last updated: June 2026
Neighborhood Chat (“we”, “our”, “us”) helps residents communicate in shared communities with live translation features.
Data We Collect
We may collect:
- Name
- Email address
- User ID and device-related identifiers (for login/session and notifications)
- Messages and uploaded content (including photos/videos/files)
- Location data (coarse and/or precise) when features require it
How We Use Data
We use data to:
- Create and manage user accounts
- Enable chat, threads, media sharing, and community features
- Deliver push notifications
- Provide translation-related functionality
- Improve reliability, security, and app performance
Tracking and Advertising
Neighborhood Chat does not use collected personal data for third-party advertising tracking.
Third-Party Services
We may use trusted service providers (for example backend, storage, notifications, and translation-related processing) to operate the app.
Data Retention
We retain data for as long as needed to provide the service, comply with legal obligations, and resolve disputes.
Your Rights
You can request access, correction, or deletion of your personal data by contacting us.
Contact
For privacy questions or requests:
Email: martin@funhall.dk
Neighborhood Chat Support
Need help with Neighborhood Chat? We are happy to assist.
Contact Support
Email us at: martin@funhall.dk
Please Include
- Your device model (iPhone model)
- iOS version
- App version
- Short description of the issue
- Screenshots (if possible)
Typical Response Time
We usually respond within 1–2 business days.
Common Topics
- Login and account issues
- Community code and access approval
- Chat or translation problems
- Notifications not working
- Media upload issues
Delete account
- You can anytime delete your account and chat etc.
from the APP settings
Reset password
Enter the email you use in the app, and the 8-digit code from the email. Then choose a new password.
Password updated
Open Neighborhood Chat and sign in with your new password.